A/B testing — or split testing — is the process of comparing two different versions of an email to determine which performs better. It’s one of the most effective ways to improve your email marketing results using real data instead of assumptions.
Here’s how it works:
You send Version A to one half of your email list and Version B to the other half.
You then measure key metrics such as:
Open rate: Which subject line grabs attention?
Click-through rate (CTR): Which message inspires action?
Conversion rate: Which email drives more bookings or purchases?
By testing small changes — such as tone, structure, or CTA wording — you can continually refine your messaging and maximize engagement and ROI.
Email marketing remains one of the most powerful digital marketing tools, particularly for small businesses and local brands. Unlike social media, where algorithms limit your reach, email gives you direct access to your audience’s inbox.
You should use email marketing when you want to:
Nurture relationships with your existing customers
Launch promotions or new product offerings
Reach new leads through cold outreach
Drive traffic to your website or booking page
Re-engage inactive customers with personalized updates
For local businesses like coffee shops, email marketing offers a budget-friendly way to build loyalty, drive foot traffic, and increase repeat business.
Let’s look at a real-world example from Brewd Ideas, a digital marketing agency that helps coffee shops grow their online presence.
Subject:
This version uses scarcity (“limited spots available”) and social proof (a client testimonial) to create a sense of urgency.
What works:
Grabs attention with emojis and energy
Builds trust with client success stories
Encourages quick action
Ideal for: Audiences who respond well to FOMO (fear of missing out) and clear, data-backed results.
Subject: Let’s Brew Something Special Together
This version focuses on relationship-building and offering value first with a free consultation.
What works:
Warm, conversational tone
Emphasizes community and collaboration
Establishes Brewd Ideas as a trusted expert
Ideal for: Business owners who value trust, connection, and authenticity over urgency.
By testing both emails, Brewd Ideas can discover whether urgency or reciprocity performs better for their target audience.
The takeaway? Never assume. Test. Data will tell you exactly what resonates with your readers — from subject lines to call-to-action placement.
Personalize Every Message
Use the recipient’s name, business name, or mention something unique about their brand.
Example: “I love how [Coffee Shop Name] highlights local roasters — your authenticity stands out!”
Craft a Standout Subject Line
Keep it under 50 characters and spark curiosity.
Example: “Can your coffee shop attract 40% more customers this month?
”
Lead with Value, Not a Pitch
Offer free advice, a quick consultation, or insights tailored to their business.
Include Social Proof
Briefly mention a client success story or measurable result to build credibility.
Make It Easy to Act
Use one clear CTA — like “Book your free consultation” — and avoid multiple links.
Keep It Short and Skimmable
Aim for 150–250 words, use short paragraphs, and bold key points.
Follow Up (Respectfully)
Send a polite follow-up within 3–5 days. Many conversions happen after the second or third email.
Email marketing works best when it’s data-driven, personal, and value-focused.
By A/B testing your cold outreach emails — like Email A vs. Email B — you’ll learn what tone, offer, and structure drive the most engagement.
With each test, you’ll fine-tune your message, boost open and click rates, and turn cold leads into warm, loyal customers.
Start your own A/B test today — and let the results brew up your next big win.